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Inventory | Quotes | Quality | Services | Access | Customer Service | Warranties | Damage and Return Policy

 

Inventory

With our combined resources we are able to offer the largest inventory locally available.  By pooling our inventories across the Team PRP network, we've achieved unprecedented part availability and quote success rates. We have in stock over 1,000,000 parts and 20,000 foreign and domestic vehicles in our computerized inventory. Purchasing levels of over 1000 vehicles per month guarantee a continually fresh supply. Our wholesale specialists have immediate on-screen access to an additional 20 million parts that can be acquired from specially selected top quality suppliers.

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Quotes

Parts are quoted as complete as needed and with no damage. Quotes issued by Team PRP wholesale specialists are guaranteed for seven days. The guarantee applies to availability, completeness, condition and price. If we quote the part, we'll will do our best to come up with it, if we don’t a supplement may be required. If the part order is placed after expiration, Team PRP will still use all available resources to fill the order as quoted. Quotes are guaranteed for 7 business days.
 

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Quality

Our Four Point Inspection and Team PRP-Wash cleaning programs assure the parts will be clean and ready for use upon arrival at the repair facility. We are striving to achieve the lowest return rates possible!
 

 

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Services

We have a fleet of delivery trucks servicing the metro areas in all Team PRP states, and we utilize roadrunners to provide fast service to the rural area as well. In addition to our own trucks, we use courier services when necessary to address immediate need situations. We offer same-day delivery and shipping of in-stock, on-shelf items if ordered by noon, and 24 hour otherwise. Delivery and shipping to anywhere in the Team PRP network is free.

 

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Access

Team PRP will provide you with the names and phone numbers of our wholesale specialists in your area and update you on a regular basis.

 

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Customer Service

The Team PRP No-Supplements or Surprises policy means we will communicate with the repairer to supply what is needed, when it's needed. From the time the estimate is written, to the finished repair, we will do everything possible to expedite the repair process and favorably impact cycle times. If a problem should arise, our on-site owners and managers will be available whenever necessary to address issues promptly. In the case of a warranty or delayed delivery situation, we also have rental car allowances available.

 
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Warranties

All our mechanical parts carry a Limited Lifetime, unlimited mileage, parts and labor warranty. Team PRP sheet metal carries limited lifetime replacement coverage against corrosion perforation. We provide risk-free recycled parts!

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Damage and Return Policy

Team PRP facilities offer a No-Hassle return policy. This includes cuts! To assist us in maintaining the best quality control, we request that parts be inspected and condition verified at time of delivery. If there is a problem, this will allow us to address it promptly.

We want to be your supplier of choice!

 

 

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This link will bring you to TEAMPRP.com